Not Approved

My son went in for just a oil change at Fred Haas Toyota off of 45 he was approached to have a small crack in the windshield repaired. He called me and told me I said No the guy told him it was FREE they have a agreement w/ Toyota. I told him nothing is free the young guy got on the phone and assured me nothing would be filed to my insurance and it would be at no cost to us. He placed a guy named Shane on the phone he also reassured me nothing would be filed to my insurance. Sure enough they filed a claim to my insurance without my knowledge! I do not recommend doing business with liars or scammers ever! I have tried multiple attempts to have it corrected and to let my insurance know it was not approved by me. They have called and I have called and the wait is insane no one has time to wait for Austin who apparently is the manager thier. Its highly rude to ignore any one upset or not! DO NOT DO BUSINESS!